Reference

How t20fun Handles Your Personal Data

This Privacy Policy explains exactly what personal data t20fun collects when you open an account, how we use it, and the controls you hold over it.

Data collected only as neededUPI and Paytm transaction privacyYou control your account dataSecure storage practicesClear data retention periods
t20fun How t20fun Handles Your Personal Data
REACH OUR PRIVACY TEAM

Contact Us About Your Data

Email Privacy Request Send a written request to our privacy team at t20fun.asia. We acknowledge all data-related emails within 48 hours and aim to resolve requests within 14 working days from receipt.
Live Chat Data Queries Our live chat support channel is available around the clock. If your question concerns account data, transaction records or cookie preferences, our agents can route you directly to the privacy desk.
Account Data Portal Log into your t20fun account and navigate to Account Settings to download your stored profile data, review saved payment methods or request deletion of specific records at any time.
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

Every data practice listed here reflects how the t20fun platform actually operates — from the moment you land on the site to the point a PhonePe withdrawal clears your bank.

Data We Collect

We collect your name, contact details, device identifiers and transaction history. This data is used to verify your identity, process deposits through UPI or Paytm, and maintain accurate account records on our servers.

Cookie Usage

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can manage cookie preferences through your browser settings at any time without affecting your account access.

Account Security Measures

Account data is encrypted in transit using TLS and at rest using AES-256 standards. Two-factor authentication is available for your login and is especially recommended if you use PhonePe or Paytm for withdrawals.

Data Retention Periods

We retain your account data for as long as your account remains active. After closure, transaction records are kept for the period required under applicable financial regulations, then permanently deleted from our systems.

Who Has Access

Only authorised t20fun staff and vetted payment-processing partners — including UPI network operators and Paytm — access your data, strictly for account operation, fraud prevention and regulatory compliance purposes.

Requesting Changes to Your Data

You can request correction, export or deletion of your personal data at any time. Submit your request via live chat or the email channel; we will confirm receipt and complete the action within 14 working days.

Your Privacy Policy Questions, Addressed

These answers cover the data rights questions our India account holders ask most often. If your question is not covered here, our privacy team is reachable via live chat or email at any hour.

We collect your full name, mobile number, email address and, where required for payment verification, your UPI ID or linked Paytm or PhonePe number. Device identifiers and IP address are also logged for security purposes.

We do not sell your data. We share it only with payment processors like UPI network operators, Paytm and PhonePe, and with fraud-prevention services, strictly to operate your account and process transactions securely.

Transaction and identity records are retained for the period mandated by applicable financial and regulatory rules in your jurisdiction. Once that period expires, your data is permanently deleted from our systems.

Yes. Log in, go to Account Settings, and use the data-export option to download your profile and transaction history. Alternatively, send a request to our privacy team and we will prepare the file within 14 working days.

Submit a deletion request through live chat or by emailing our privacy team from your registered address. We will confirm within 48 hours and complete the deletion within 14 working days, subject to any regulatory retention obligations.

Payment data passes through TLS-encrypted connections. We store only the reference identifiers needed to match transactions to your account — your full UPI credentials or Paytm wallet credentials are never stored on our servers.

We post the updated policy on this page and notify you via your registered email or an in-app message before changes take effect. Continuing to use the platform after that date constitutes acceptance of the revised terms.